FAQs

1. How do the sizes fit?
A detailed size chart can be found on each product page. We recommend checking it before purchasing to ensure you choose the right size.

2. How does a return process work?
You can return your products within 14 days. The customer bears the return shipping costs. Please note that you must purchase the return label yourself from DHL.

3. When are returns processed?
Once we receive your return package, returns will be processed chronologically.

4. Where are the products manufactured?
Our products are carefully manufactured in Turkey. The final printing and finishing takes place in Germany, specifically in Bavaria. This allows us to guarantee the highest quality and precise workmanship.

5. How long is the delivery time?
Delivery within the DACH and EU regions takes 3-5 business days. International deliveries typically take 5-7 business days, depending on customs processing time.
We strive to process and ship orders as quickly as possible so you can have your items in your hands soon.

6. How are the products shipped?
The products are all shipped with DHL.

7. What to do in case of production errors?
If an item has a manufacturing defect, please contact us immediately by email: service@marketprint.de

8. How sustainable are our products?
Our products are manufactured fairly and sustainably. We use environmentally friendly materials, rely on climate-neutral production, and plastic-free shipping. Environmentally friendly printing inks are a given for us.

With this FAQ page, we hope to answer the most frequently asked questions and provide you with a pleasant shopping experience. Don't hesitate to contact us if you have any further questions.